Contact Macif Customer Service


Macif advisers support 5.6 million member-customers every day, with technical assistance online, by telephone, at local offices or even in the management of a claim. You can also find an advisor near you in the “Contact us for professionals” section.

Why should I hire you?

Entrez en contact avec le service clientèle de Macif. products and services are available nationwide. In order to meet your insurance, finance/savings, health/provident and car/two-wheeler needs, you can call the help number: 09 69 39 49 49 (free service + call price) , Monday to Friday, 8:00 a.m. to 8:00 p.m. and Saturday, 9:00 a.m. to 5:00 p.m.

You can find the advisor closest to you by entering your postcode on the website of our call centre. If you prefer, you can also contact a customer adviser directly by calling the number on your card or in your policy documents.

You can take several steps independently, depending on your situation: intervene directly from your personal space; carry out various insurance procedures; send an email; receive notices of receipt by email or by post; access your documents in large characters, in Braille or on Audio CD, encumbering the collaboration with HandicapZero. You can also print, print, download or view all insurance documents. You can also check your bank card.

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